![]() ![]() If the problem persists, contact Spectrum customer service. When the results are significantly lower than expected, try resetting your modem or router and rerunning the test. You can find the expected speeds for your Spectrum internet plan on their website or by contacting their customer service department. ![]() The speed test will provide you with download and upload speeds. The spectrum speed test will take a few minutes to complete and measure your internet speed in Mbps. ![]() You can begin the speed test by clicking on the “Go” or “Start” button on the website. Use a reliable speed test website such as, , or. Step 2: (Choose Reliable Speed Test Tool) Here’s a step-by-step guide on how to perform a spectrum internet speed test: Step 1: (Disconnect All Devices):ĭuring the test, ensure no other devices are using the internet connection, as this may affect the results. In fact, things are getting worse instead of better. Customers are still complaining about slow speeds and dropped connections. But, unfortunately, the same old problems are still plaguing the company. They hoped that this would help improve their reputation with customers. In 2016, Charter decided to rebrand as Spectrum. This seemed to help for a while, but the problems eventually started again. He made some changes to the company, including increasing investment in its network infrastructure. Customers were constantly complaining about slow speeds and dropped connections.Ĭharter hired a new CEO, Tom Rutledge, to try and fix these issues. However, they quickly ran into trouble when they started having connection problems. They were one of the first companies to offer high-speed internet to residential customers. In the early days, Spectrum was known as Charter Communications. The company has been around for over two decades, and in that time, it has had its fair share of ups and downs. The history of the spectrum internet is a long and complicated one. It is the second-largest cable internet provider in the United States, with a market share of 15%. Spectrum Internet is an American ISP that provides broadband internet, TV, and phone services to residential, business, and government customers in 42 states. ![]()
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